Archive for the ‘Services’ Category
Press Release
Contact: Patricia Donmall FOR IMMEDIATE RELEASE
Tel: 078 563 2757 April 9, 2010
E-mail: trish@conorsadmin.co.za
Entrepreneur & Virtual Assistant Capitalizes on
Professional Growth Opportunity via Online Convention
Fish Hoek, Western Cape – Changes in the economy, coupled with statistics showing alarming numbers in corporate and government unemployment, have indirectly assisted in the phenomenal growth of an increasingly popular go-to resource for small and entrepreneurial business owners; the Virtual Assisting industry. Between May 20th and 22nd this year, Virtual Assistants (VAs) and their business partners will be furthering their growth as business owners, as well as the growth of the VA industry by attending and participating in the Online International Virtual Assistants Convention (www.OIVAC.com).
As a member of this virtual industry phenomena, Fish Hoek resident, Patricia Donmall, will attend this year’s May 20-22, 5th Annual Online International Virtual Assistants Convention (OIVAC); specifically designed to enhance the ability of attendees to grow their businesses and combat economic obstacles.
As attendees participate from the comfort of their homes, via the Internet, they forego travel/airport hassles, airfare costs, hotel bills, the high cost of registration fees and even the fatigue traditionally associated with conventions. More importantly, they access communication and technology training and are able to network with their peers, without leaving family and business.
“The Convention brings together VA’s from around the globe and provides low cost training and extensive networking opportunities that are second to none,” says Sharon Williams, OIVAC founder. “Today’s economic landscape is having a global effect and this online, interactive convention provides communication and technology training, workshops and networking opportunities that increase business growth at relatively low costs.” Visitors can also frequent online exhibitor halls and spend time interacting with VA and non-VA industry vendors in VoIP and text-compatible meeting rooms.
“The industry has exploded,” says Donmall, whose company specializes in providing typing and transcription services along with admin support to SMMEs and individuals. Donmall originally conceived the idea for her business in May 2002, starting her business in order to assist initially doctors with their typing and transcription work.
Since 1996, thousands of administrative professionals around the world have taken the necessary steps to become highly successful VAs. This year’s convention focuses on the importance of keeping current with technology and business and marketing strategies for an extremely lucrative VA business. For more information about this year’s Convention, visit www.oivac.com.
About Conors Admin Services
Launched in 2002, Conors Admin Services specializes in typing and transcription services along with admin support to SMMEs and individuals. While we do specialise in the field of medical transcription, we also cover general and legal transcription and typing work. Visit the Web site at http://conorsadmin.co.za
The IVAD Creed: Dedication, Experience, Expertise and Determination to Succeed of professionals providing administrative and other business support services, virtually (DEEDS), exemplifies our integrity and commitment to provide superior service
The Importance of Client Contact
It still amazes me that people avoid contact with their clients about seemly simply things. Yesterday I got a new client because his previous transcriptionist had gone on leave and not bothered to inform him that she would be unavailable to do work for him. How did he find out? His office manager found out when she rang the transcriptionist on Thursday evening to find out where the work was. Hence him ringing me at 7:30 in the morning.
While I am not going to get into who should look for the replacement to cover work while you’re on leave as I believe that’s a personal choice issue, I do however believe that you should advise your clients either way if you are going to be unable to do their work for a period of time.
While a week may not seem long to you in the life and work of a doctor that can be a long time. Whatever the reason you are unable to do the work common courtesy should prevail. If you were an employee you would ask for leave from your boss, but as a self-employed professional you should advise your clients that you will be unavailable to do their work and the dates you will be unavailable. If you are arranging the cover then also let your client have at least minimal contact details for the person providing cover for you in case they need to get hold of them urgently.
To my new client’s previous transcriptionist, I hope you had a great break and good luck with finding new work to replace what you’ve lost.
Be Honest When You Work as a Virtual Assistant
What is honesty you may wonder. Well in the world of the Virtual Assistant it is the ability to admit your shortcomings and areas that are not your core business. You either then need to subcontract the work out or alternatively you need to admit upfront to the client that you are unable to assist them.
I’ve had numerous calls over the years from clients who have had work done by people who claim to be experts at what they do when in actual fact they aren’t. The classic was the one I received today. The client had hired someone to assist in finalizing a tender document to be sent to a government organization. The lady who worked all day for them actually was not as experienced in terms of the needs for the clients as she claimed to be. The client is now left with a document that needs urgent attention with a very tight deadline, the tender needs to be submitted tomorrow.
As a virtual assistant it is imperative to have a network of like-minded people to interact with. This serves a multitude of purposes. It allows for a sounding board on those days when things are falling apart faster than you can pick them up, as well as to celebrate the joys with you. The other useful factor of such a network is the ability to be able to either subcontract or pass on work to people who are better equipped, or have more experience in areas where your skills may be lacking.
If you are in South Africa, or Africa, then there is such a network and what a wonderful group of people there are on it. If you want to join then sign up with TAVASA (http://finance.groups.yahoo.com/group/tavasa/).
Welcome to Conors Admin Services
How can we help you?
info@conorsadmin.co.za
078 563 2757
Are you coming to South Africa for the Football World Cup?
Are you a journalist or writer coming to cover the World Cup?
If so, then Conors Admin Services can help you with all your Typing and Transcription Needs.
Please feel free to contact us for further information.
Conors Admin Services offers transcription, typing and administration services to small, micro and medium enterprises, large corporations as well as to individuals.
We specialise in the medical transcription field, but also offer general and legal transcription/typing services as well as general office adinistration services.
If you are spending too much time in your office doing the day to day administration needed to run your business then we can help you.
We offer a range of services that will assist in the running of your business, that will allow you the time you need to grow and expand your business.
During these tough economic times Conors Admin Services can assist in running your office while still reducing your overheads and expenses. With Conors Admin Services you only pay for the time and services that you use. You no longer have to worry about the additional costs of employees on your payroll, and the associated benefits that go with them.
If you feel we can assist you in any way, or if you just wish to discuss matters further, feel free to contact us.
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